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Terms and conditions

Where can I find the terms and conditions?

Please go to our Abo-Shop and click on the relevant product, www.dalango.de or contact our customer service team.

 

How much does a single issue / a subscription cost?

You can find the current price list in our Abo-Shop or at www.dalango.de.

How much does the digital edition / audio download cost?

Standard subscription prices apply for our digital products in Germany and abroad. You can find the conditions in our Abo-Shop.

 

Are special rates available for school pupils and students?

Yes. Special rates apply if the invoice recipient is a school pupil, student, apprentice, trainee teacher or otherwise in full-time education. You can find the current prices in our Abo-Shop. Please send proof of status (a copy is sufficient) to our customer service team. Without clear proof, you will be invoiced for the regular subscription price.

 

Are there special terms and conditions for multi-copy orders?

Yes. Please contact our multi-copy subscriptions customer service team.

Can I purchase a licence for a particular number of digital editions / downloads? How much does it cost?

Yes. We’ll be happy to make you an offer. Please contact our multi-copy subscriptions customer service team.

 

How much are the shipping costs?

Delivery costs within Germany are included in the subscription fee for print products. Additional postage will be charged for delivery to other countries. You can find the terms and conditions in our price list.

What are your current terms and conditions?

You can find our current terms and conditions here: general terms and conditions.

 

When and how can I end my subscription?

You would like to cancel your subscription? Our customer service team are happy to answer any questions you may have regarding the cancellation of a subscription. Note: gift subscriptions end automatically. They do not need to be cancelled! Find out more by going to Spotlight Verlag – subscription cancellation

Contact

Spotlight Verlag GmbH
Customer Service Dept.

P.O. Box 1251
82141 Planegg / Munich
Germany

Private customers and retail

Telephone: +49 (0)89/121 407 10
(Mon.–Fri.: 8 a.m.–8 p.m., Sat.: 9 a.m.–2 p.m.)
Fax: 
+49 (0)89/121 407 11
E-mail: abo@spotlight-verlag.de

Multi-copy subscriptions (5 subscriptions or more)

Telephone: +49(0)89/954 677 07
(Mon.–Fri.: 8 a.m.–8 p.m., Sat.: 9 a.m.–2 p.m.)
Fax: +49(0)89/954 677 08
E-mail: lehrer@spotlight-verlag.de


Price list / terms of contract

Delivery costs

Please ask our customer service team about current delivery costs for individual products.

The postage is included in the subscriptions within Germany. For other countries, additional postage will be charged. See the table below for current rates:

 

 

Austria

Switzerland /

Liechtenstein

other countries

 

 

 

regular

air mail

one-year subscription

10,20 €

18,00 SFR

15,00 €

30,00 €

mini-subscription

 

1,70 €

3,00 SFR

2,50 €

5,00 €


Terms of contract

Please read our general terms and conditions.